Returns & Exchanges
At Locs Sunglasses, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange your sunglasses within 30 days of delivery provided they are in original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the sunglasses in their original protective case and packaging to ensure they are not damaged during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new pair within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
